Privacy Policy

AR-GO Team respects your privacy. This Privacy Policy applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with all of the products and services offered by us.  This Privacy Policy applies to all participants, members, and those who receive our newsletter, and anyone else using our services.  By using or otherwise accessing our services, you acknowledge that you accept the practices and policies outlined in this Privacy Statement. If you do not agree with this statement, please do not use our services.  This Privacy Policy is subject to the AR-GO Team Terms of Service, which can be viewed here. All terms not expressly defined in the Privacy Policy will have the definition in the Terms of Service.

At any time, if you have any questions or concerns regarding AR-GO Team’s Privacy Policy, please contact us at support@ar-go.live.

1. Audience Analytics:

Our website uses Google Analytics to track statistics regarding our audience and website traffic. No personally identifiable information is transferred from the Website to Google Analytics. For more information on Google’s Analytics privacy policies, please visit their site.

From time to time, our Website may also use other third-party services to track statistics regarding our audience and Website traffic. No personally identifiable information is transferred from the Website to any of these third-party services.

2. Information You Voluntarily Provide to AR-GO Team:

When you use our Services, we may ask you for personal information. This may include: your name, email address, telephone number, address, credit card processing information. The information we request is dependent upon the Services that we provide to you. This information is voluntarily provided to deliver the Services and is used in accordance with this Privacy Policy and is subject to our Terms of Service. 

If you register to join an event or become a member, or opt-in to receive our newsletter and notifications when providing personal information, AR-GO Team may use your telephone number, or email address to alert you to special offers, updated information, and new services. You may opt-out of these methods of contact.

3. Use of Email Addresses

When you subscribe to our mailing list, your email address is shared with Mailchimp, the platform that AR-GO Team uses for our newsletters. If you believe your email address was added to our list without your permission or knowledge, you should contact support@ar-go.live immediately. 

4. Sharing of Personal Information with Third-Parties

The safety of your personal information is critical to our business. Unless we have your explicit consent, we do not rent, sell, or share your personal information, except as detailed below:

We use Donorbox to process donation payments. The credit card information provided is confidential and is not shared with AR-GO Team.  Donorbox uses Stripe and PayPal which are certified Level 1 PCI Service Provider, the most stringent level of certification available in the payments industry. 

Legal: Personal information may be released when necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of AR-GO, our employees, our volunteers, our users, or others.

The privacy and security practices of such third-party websites are not covered by this Privacy Statement, and AR-GO Team is not responsible for the privacy, security practices or the content of such third-party websites that may be linked to our Website. 

AR-GO Team is also not responsible for any information that you might share with such linked websites. You can refer to each website’s respective privacy policy and practices prior to disclosing any information.

5. Deleting your Personal Information

You can decline to submit personal information to any of our Services at any time. However, if you decline to submit personal information, we may not be able to provide the Services. You may request deletion of your personal information by sending an email to support@ar-go.live, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete the account information, it will be deleted from the active database but it may remain in our archives for compliance purposes.

6. Accessing your Personal Information

AR-GO Team allows you to access the information in your registration profile for the purpose of viewing, and in most situations, updating that information. We take reasonable steps to ensure that the personal information we process is accurate, but we depend on you to update or correct your personal information whenever necessary.

7. Use of our Services by Children 

Our Services are not intended for anyone under the age of 18. We acknowledge the need to protect personally identifiable information obtained from anyone who is under the age of 18. If you are 18 years old or younger, AR-GO Team insists that you NOT share any personal information on our website or to AR-GO. If the AR-GO Team discovers that anyone under the age of 18 has registered or has given us personal information, we will remove that person’s information from our records.

8. Security of Your Personal Information

The security of your personal information is important to us. We use commercially reasonable safeguards to protect your personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@ar-go.live.

In the event of a breach of security, AR-GO Team will take commercially reasonable steps to mitigate the breach and email all of our members and subscribers. Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

9. Use of Cookies
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for the purposes of record-keeping. Cookies make using our Website easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Website and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Website may not function properly or may be considerably slower. 

10. Storage of Personal Information

AR-GO Team is located in Canada and abides by the laws of Canada regarding data protection, privacy, and other laws. By using our Services, you understand and consent to the use and storage of your information in Canada.

11. Changes to this Privacy Policy

From time to time, AR-GO Team may amend this Privacy Policy. If we make changes to the Privacy Policy, we will notify you by posting an announcement on our Website or by sending you an email. If you access the Services after such changes have been implemented, you are bound by any changes to the Privacy Policy.

12. Your Acceptance of These Terms

By using the AR-GO website, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Website. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Online Privacy Policy to which you are bound.

-Last updated December 2022